Terms of service

Last updated: 20 September 2026

These terms apply to https://bavane.com, operated by JAY BROOKS LIMITED (company number 04278030). By using the Site you agree to these terms.

Store information

Using the shop

You must be 18 or older, or have a parent or guardian’s permission, to place an order. You agree not to use the Site for unlawful purposes or to interfere with it.

Orders and prices

Prices are in GBP and are shown on each product page and at checkout. We may refuse or cancel an order if we cannot fulfil it, if there is an obvious pricing error, or if we suspect fraud. If we cancel a paid order we refund the amount paid.

Products

We try to show colours and details accurately. Screens differ, so a slight variation can occur. Availability can change.

Shipping, returns, and payment

Delivery is described in our Shipping policy. Returns are described in our Return policy. Payment methods are listed in our Payment policy. Privacy is described in our Privacy policy.

Limitation of liability

Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Otherwise we are not liable for losses that were not reasonably foreseeable.

Governing law

These terms are governed by the laws of England and Wales. If you are a consumer, you also have the protection of the mandatory laws of the country where you live.

Changes

We may update these terms. Continued use of the Site after a change means you accept the new terms.

Questions

Email support@bavane.com
Phone: +44 203 996 9306 (+442039969306)
Customer service hours: Monday to Friday, 9:00–17:00 (GMT+0 London)
Saturday and Sunday: Closed
We aim to reply within 1–2 business days.

More ways to reach us: https://bavane.com/pages/contact

Our business information

Store name: BAVANE
Company name: JAY BROOKS LIMITED
Company number: 04278030
Company address: Unit 6, The School House, St. Mary's Business Centre, 66-70 Bourne Road, Bexley, Kent, DA5 1LU, United Kingdom
Warehouse / returns address: Unit 6, The School House, St. Mary's Business Centre, 66-70 Bourne Road, Bexley, Kent, DA5 1LU, United Kingdom
Email: support@bavane.com
Phone: +44 203 996 9306
Website: https://bavane.com