Track your order

When your order is dispatched we email a tracking number. Use that number with the carrier to follow the parcel.

If you have not received tracking within 3 working days of placing the order, or the tracking has stalled, email support@bavane.com with your order number, or call +44 203 996 9306.

Customer service hours: Monday to Friday, 9:00–17:00 (GMT+0 London). Saturday and Sunday: Closed.

Questions

Email support@bavane.com
Phone: +44 203 996 9306 (+442039969306)
Customer service hours: Monday to Friday, 9:00–17:00 (GMT+0 London)
Saturday and Sunday: Closed
We aim to reply within 1–2 business days.

More ways to reach us: https://bavane.com/pages/contact

Our business information

Store name: BAVANE
Company name: JAY BROOKS LIMITED
Company number: 04278030
Company address: Unit 6, The School House, St. Mary's Business Centre, 66-70 Bourne Road, Bexley, Kent, DA5 1LU, United Kingdom
Warehouse / returns address: Unit 6, The School House, St. Mary's Business Centre, 66-70 Bourne Road, Bexley, Kent, DA5 1LU, United Kingdom
Email: support@bavane.com
Phone: +44 203 996 9306
Website: https://bavane.com