Privacy policy

Last updated: 9 September 2026

This Privacy Policy describes how BAVANE (“the Site”, “we”, “us”, or “our”), operated by MCCORQUODALE, CAMPBELL (ABN 70 942 526 470), collects, uses, and discloses your personal information when you visit or buy from https://bavane.com, or when you contact us.

By using the Site you agree to this policy. If you do not agree, please do not use the Site.

Who we are

Company name: MCCORQUODALE, CAMPBELL
ABN: 70 942 526 470
Company address: 81 Moss Rd, Camira, QLD 4300, Australia
Email: support@bavane.com
Phone: +44 203 996 9306

Information we collect

We collect contact details, delivery addresses, order information, and messages you send us. We also collect technical data such as IP address, browser type, and pages viewed, through cookies and similar tools.

Cookies

We use cookies and similar technologies to run the shop, keep items in your bag, remember preferences, measure how the site is used, and (where allowed) measure advertising. This includes cookies set by Shopify and, where you consent, analytics or ads partners. You can block or delete cookies in your browser; some features of the shop may then not work.

How we use information

• To take payment, fulfil orders, arrange delivery, and handle returns
• To reply to customer service emails and calls
• To detect fraud and keep the Site secure
• To improve the Site and, where allowed, send service or marketing messages

Who we share information with

We share information with service providers who help us run the shop: Shopify, payment processors, carriers, and IT or customer-support tools. We may also share information where the law requires it. We do not sell your personal information.

The Site is hosted by Shopify. Shopify’s privacy information is at https://privacy.shopify.com/en.

How long we keep information

We keep order and account records for as long as needed to fulfil the contract, handle returns, and meet tax and legal duties, then delete or anonymise them where we no longer need them.

Your rights

Depending on where you live, you may ask to access, correct, delete, or receive a copy of your personal information, or to object to certain processing. Email support@bavane.com to make a request.

Children

The Site is not directed at children under 16. We do not knowingly collect their information.

International transfers

Information may be processed in Australia, the United Kingdom, and other countries where our providers operate. Where required, we use recognised transfer safeguards.

Changes

We may update this policy. The “Last updated” date at the top will change when we do.

Questions

Email support@bavane.com
Phone: +44 203 996 9306 (+442039969306)
Customer service hours: Monday to Friday, 9:00–17:00 (GMT+0 London)
Saturday and Sunday: Closed
We aim to reply within 1–2 business days.

More ways to reach us: https://bavane.com/pages/contact

Our business information

Store name: BAVANE
Company name: MCCORQUODALE, CAMPBELL
ABN: 70 942 526 470
Company address: 81 Moss Rd, Camira, QLD 4300, Australia
Warehouse / returns address: 81 Moss Rd, Camira, QLD 4300, Australia
Email: support@bavane.com
Phone: +44 203 996 9306
Website: https://bavane.com